No returns allowed

No Returns Allowed Policy

  1. Overview:
    Clearly state that certain products are not eligible for returns due to the seller's policy, but replacements will be provided for damaged or defective items.

  2. Products with No Returns:
    List or describe the types of products that fall under this policy. For example:

    • Clearance or sale items
    • On Selected items
    • Custom-made items

  3. Replacement Policy:
    Explain the process for requesting a replacement, including any steps customers need to take, such as providing photos of the damage or contacting customer support within a specific time frame.

  4. Refund Policy Reference:
    Reiterate that, for other products, refunds are available within 7 days as per your standard refund policy. Provide a link to your refund policy for easy access.

Refund Policy (Excerpt)

  • 7-Day Refund Policy:
    Customers can return eligible products for a refund within 7 days of delivery. To initiate a refund, please follow the steps outlined in our refund policy.

By having both a "No Returns Allowed" page and a standard refund policy, you provide clarity to your customers, ensuring they know exactly what to expect when purchasing different products from your store. This transparency builds trust and helps manage customer expectations effectively.